Privacy&Cookies

PRIVACY POLICY
This website is provided and managed by AMADEE Products (hereafter referred to as “AMADEE”, “we” and “us”).
AMADEE provides this privacy policy (“Privacy Policy”) to describe how we use, maintain, protect, disclose and process certain information that we obtain through the web site at
www.amadeeofficial.com (“Site”) from the visitors of the Site.
Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not
to use the Site. This policy may change from time to time. So please check the policy periodically for updates.

Personal information collected and the means of collection

A. Information we collect 

AMADEE collects the following data for the purpose of membership sign-ups, consultations, and service applications.
• When signing up for membership: Name, birthday, gender, ID, password, home phone number, mobile number, e-mail, legal representative information for subscribers under the age of 14. 
• When applying for services: Address, payment information
• Information collected through use of online services or the processing process: use record, access log, cookies, connecting IP information, payment record, unruly use, and oth

B. Means of collecting personal information

• Personal information is collected through the website, letter, message boards, e-mail, event entries, delivery request forms, phone, fax, and generated data collection tool.

C. E-commerce platform

You may place orders and purchase products through the Site. In order to enter into a contract with you and to perform this contract, we collect the following information from you:

• Purpose of collection and use of personal information
   The Company collects personal information for the following purposes and use. 

• Provision of services obligated by fulfillment of contract and the payment that follows
  Supply content, purchase and payment, delivery of goods, billing statements and others, user verifications for financial transactions and financial services. 

• Member management
   Identify user to access members-only services, verify user, prevent unauthorized use, check membership subscription, validate age, confirm consent/agreement from legal representative for
  users under the age of 14, handle complaints and civil affairs, and deliver notices. 

• Marketing and promotional use 
  Delivery of events and unsolicited advertisements; gain a statistical understanding of the members’ frequency of access to and use of site.

D. Period of possession and utilization of personal information

As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are to be immediately discarded. Except for the following that will be retained for certain
periods for reasons noted below.

① Information held according to the Company’s internal policies
    Even when a member has canceled his/her membership, the member’s personal information may be retained for 03 years from the date of cancelation in order to resolve future disputes, to
    cooperate with the requests of law enforcement agencies, and to prevent the recurrence of fraudulent uses by unruly members. 
② Grounds for holding personal information according to applicable statutes
    If retention of personal information is deemed necessary to operate in accordance to the provisions of relevant laws and regulations, including the Act on Consumer Protection in Electronic
    Commerce, then they will be held in possession by the Company for a certain period of time set by the relevant laws as noted below.

Records related to contracts or withdrawal of subscription:
 -  Purpose of possession: Act on Consumer Protection in Electronic Commerce
 -  Possession period: 5 years

Records related to payment and supply of goods
 - Purpose of possession: Act on Consumer Protection in Electronic Commerce
 -  Possession period: 5 years

Records related to consumer complaints or dispute settlement
 - Purpose of possession: Act on Consumer Protection in Electronic Commerce
 - Possession period: 3 years  

Records of log 
 - Purpose of possession: Protection of Communications Secrets Act 
 - Possession period: 3 months

E. Procedures and methods of discarding personal information

    As a general rule, once the personal data has fulfilled the purposes for which they were collected, they are immediately discarded. The procedure and method to discard is detailed below. 

Discarding procedure
Following the cause for information protection according to the internal policies or related statutes, once the personal data has fulfilled the purposes they will be transferred to a separate
database(DB) (or filed separately in a folder if in paper form), then it will be discarded after a certain period of time. Personal information that is transferred to a separate DB will not be used for
any other purposes except in the case of the law.  

Discarding methodUse technical method to stop reproduction of personal information saved in electronic form. 

F. Disclosing personal information

As a general rule, the Company shall not disclose user’s personal information to any external party except for the cases below.  
• Prior consent from user 
• Following the legislation rule or when law enforcement agencies require such information for investigative purposes during the process as prescribed by the law.

G. ACCESS OF PRIVACY POLICY & MODIFICATIONS

AMADEE reserves the right occasionally to make changes to our privacy policy or practices. We will post the updated policy on our Site, and thus we encourage you to review this page from time to
time, particularly each time you use the Site.
If you are registered with us and would like to delete your registration and personal details from our database, you can contact us by emailing to contact@amadeeofficial.com or via our Customer
Service through the ‘CONTACT US’ page on our website.. Please keep your personal data, accurate, current, and complete by regularly updating your personal account or by contacting us as
specified below.

H. Civil services with respect to personal information 

• You may report all complaints related to privacy protection, in using the Company’s service, to the chief privacy officer or the department in charge. 
• The Company shall provide prompt and sufficient answers to your report. 
• For further consultation or report on other privacy infringements, contact the following the following agencies. 
- Privacy Rights Violation Complaint Center (privacy.kisa.or.kr / 118)
- Cybercrime Investigation Department, Supreme Prosecutor’s Office (www.spo.go.kr / 02-3480-2000)
- Cyber Bureau, National Police Agency (www.ctrc.go.kr/ 182)